LiaAI voice agentEarly access

Never miss
another call.

Lia is an AI voice agent built for independent used-car dealers. She answers sales and service calls on the first ring, knows every car on your lot, books test drives onto your floor, and calls back the people your team couldn't reach.

Book a demo How it works

Answers 24/7Books onto your floorHands off to a person

Lia

Incoming callSales line · 9:42 PM · after hours

Ringing

Hi, is the red RAV4 still there? Could I see it tomorrow?

It is: a 2021 RAV4 XLE with 31,200 miles. I can hold 11:00 or 2:30 tomorrow. Which works better?

11 works. I have a 2016 Civic to trade.

You're booked for 11:00 with Marcus. Bring the Civic and its title, and we'll appraise it while you drive.

Test drive · Sat 11:00With Marcus R. · on the floor

Trade-in flagged2016 Civic · appraise on arrival

CRM notes writtenSummary sent to the floor

Example call0:00

Photo is an illustration

The problem

Half your callers never reach anyone.

Most dealership AI voice tools were built for franchise service lanes. Independent dealers still lose sales calls to voicemail, especially after hours and on Saturdays.

56%

of sales callers actually reached someone at US dealerships in the first half of 2026.

Car Wars mid-year review, 44.4M calls · Aug 2026

64%

of sales callers who couldn't get through never called back.

Car Wars mid-year review · Aug 2026

46%

of missed dealership calls got any follow-up at all.

Car Wars mid-year review · Aug 2026

31%

of service customers would rather book with an AI voice assistant. Among Gen Z it's 51%.

CDK Global, 2,000+ customers · Feb 2025

LiaAI voice agentEarly access

Your best appointment setter never goes home.

Front desk or fill-in, every caller gets an answer and every serious one gets a time.

+24%^*more booked appointments from the same phone line

Hear LiaFour calls every used-car dealer gets

Staged samples

Caller

“Is the Boxster still there?”Tuesday · 9:40 PM · after hours

CallerHi, I saw the red Boxster online. Is it still there?
LiaHi, this is Lia at Maple Street Auto. Yes, the 2014 Boxster S is on the lot: red, about 58,000 miles, listed at $36,490. Would you like to come see it?
CallerYeah. Maybe Saturday morning?
LiaSaturday at eleven works. Dana will have it out front for you. Can I text the confirmation to this number?
CallerSure.
LiaDone. See you Saturday at eleven.

Test drive booked · Sat 11:00

“Can I get financed with bad credit?”Sunday · 2:15 PM · closed

CallerMy credit's not great. Can I still get financed?
LiaA lot of our customers have been there. I can't approve anything over the phone, but our finance manager works with several lenders. Want me to text you the secure credit application?
CallerYeah, send me the link.
LiaSent. Once you fill it out, Mike will call you back by noon tomorrow.

Credit application sent · callback by noon

“What's my trade worth?”Thursday · 12:30 PM · team on the floor

CallerI've got a 2016 Accord with about ninety thousand miles. What would you give me for it?
LiaI can't give you a number without seeing it, but an appraisal takes about fifteen minutes. Could you come in tomorrow at five thirty?
CallerFive thirty works.
LiaYou're booked. I'll put the Accord on the appraisal list and text you the address.

Appraisal booked · Fri 5:30

“What's your best price, out the door?”Saturday · 10:05 AM · every line busy

CallerWhat's your best price on the Boxster? Out the door.
LiaIt's listed at $36,490, which is a great deal for the market. Taxes and fees depend on where you register it, so the sales manager will work out your exact number. Want me to connect you now?
CallerYeah, connect me.
LiaOne moment. I'll let him know you're asking about the Boxster.

Handed to the sales manager, with notes

Staged sample calls, voiced by text-to-speech. Not real customers.Example dealership: Maple Street Auto

01Fill-in or front desk

Picks up when nobody else can.

Your team rings first. After three rings, Lia answers, or she takes every call.

3 ringsis the longest anyone waits

Sales lineRings your team, then Lia

Saturday

Sam W. Test drive on Saturday?

Lia · Booked Sat 2:30 with Dana

Incoming

Your team

Marcus R.With customer

Dana K.On a call

Tyler B.On a call

Lia

Answered18 of 18

By Lia7

Without Lia11 of 18

Example dataCalls ring your team first

02Nights and weekends

Covers the hours you're closed.

She books the visit for when you open and leaves the notes for the morning.

24/7including Sundays and holidays

After hoursOpen 9:00 to 20:00, Lia takes the rest

OpenLia on the line

Sat 9:004After-hours calls answered2Booked

Sat 8:15 · LiaBooked Sat 10:00 visitPriya N. · 2019 Highlander XLE

Fri 23:10 · LiaTrade-in question answeredCallback Sat 9:15

Fri 21:42 · LiaBooked Sat 11:00 test driveJordan P. · 2021 RAV4 XLE

Fri 7:05 · LiaFinancing question answeredCallback set for 9:15

This weekOpenLia

MonTueWedThuFriSatSun

Example dataClosed Sundays, Lia all day

03Appointment setter

Fills your appointment book.

Every booking is confirmed by text and lands on the floor with the right rep.

+24%^*more booked appointments from the same phone line

Appointment bookVisits Lia booked this week

This week

Chris L.CL

Maya T.MT

Ben A.BA

Nora P.NP

Priya N.PN

Jordan P.JP

Sam W.SW

7Booked by Lia this week

7Confirmed by text

1No-show rebooked

Sent to FairTurn · Dana K.

Example dataEach visit confirmed by text

* Target figure, to be confirmed with pilot results before launch.

What Lia does

A receptionist, a BDC and a follow-up list, on one line.

Answers on the first ring

Sales, service and after-hours calls, day and night. No hold music, and no voicemail box filling up over the weekend.

Knows your lot

Reads your inventory: year, trim, miles, price, and whether the car is still here. It never offers a car you sold yesterday.

Books onto your floor

Test drives and appointments land in FairTurn with the right salesperson, so the car is ready before the customer arrives.

Calls them back

Missed callers, web leads that went quiet, and showroom visitors who didn't buy get a callback on your schedule.

Hands off to a person

When a caller asks for a manager or the finance office, Lia transfers the call live and passes on a short summary.

Plays by the calling rules

Callbacks respect consent, quiet hours and do-not-call lists. Every call is recorded and transcribed, so you can check what was said.

How it works

Live on your phones this week.

Forward your line

Keep your numbers. Send calls to Lia all the time, after hours, or when nobody answers.

Teach it your dealership

Hours, directions, trade-in and finance policy, and who handles what. Lia reads your inventory on her own.

Watch the bookings

Every call is summarized, every appointment lands on the floor, and you can listen to any call.

Compare

Built for the sales floor, not the service lane.

How Lia lines up against the AI voice tools dealers ask us about most.

Capability	LiaProDealer	MatadorVoice agents	ImpelVoice AI	PodiumAI Employee	AutoRaptorAI voice agent
Answers sales calls	Yes	Yes	No or not documentedService calls	Yes	Yes
Books test drives on the call	Yes	Yes	No or not documented	Yes	PartlyComing soon at launch
Calls back missed callers	Yes	PartlyVoicemail drops	No or not documentedInbound only	No or not documented	No or not documentedComing soon at launch
Calls back unsold showroom visitors	Yes	No or not documented	No or not documented	No or not documented	No or not documented
Hands the visit to your up systemRight salesperson, car ready	Yes	No or not documented	No or not documented	No or not documented	No or not documented
Works without a big franchise DMSFor example, dealers on DealerCenter	Yes	No or not documented	No or not documented	No or not documented	PartlyNeeds its own CRM

offered · partly · not offered or not documented on the vendor's public pages, as of October 2026. Sources: matador.ai/voice, impel.ai, automotive.podium.com, autoraptor.com and AutoRaptor's April 2026 launch release.

FAQ

Questions dealers ask about Lia.

Will callers know they're talking to AI?

Yes. Lia introduces herself as the dealership's AI assistant, and callers can ask for a person at any time.

What if Lia doesn't know the answer?

She transfers the call to the right person, or takes a message and makes sure a callback lands on someone's list. She doesn't guess.

Can it quote prices, payments and trade-in values?

Lia gives your advertised price and what's included. Payments, rates and trade-in numbers go to your team, so nothing is promised that a manager hasn't approved.

Do I keep my phone numbers?

Yes. You forward calls to Lia all the time, after hours only, or when nobody picks up after a few rings.

Is Lia available now?

Lia is in early access. Book a demo to be one of the first dealers on it; early-access dealers help decide what she learns next.

The other tools

Better together, on one login.

ProPrice AIInventory pricing

Prices every car against the real market each week. You approve every change.

Explore ProPrice AI FairTurnShowroom up system

Puts the right salesperson on every up, and makes sure no walk-in is forgotten.

Explore FairTurn LineReadyRecon workflow

Moves every car from auction to front-line ready, and shows what each day costs.

Explore LineReady

Book a demo

Hear Lia answer your own line.

Thirty minutes, your own inventory, run live.

Never missanother call.